If your order arrives with any of the following issues, please contact us within 7 days of receiving your item:
Damaged or defective product,
Significant personalization error (e.g. missing or incorrect name),
Wrong item received.
To help us resolve the matter quickly, please email us:
1. Your order number
2. Clear photos showing the issue
3. A brief explanation of the problem
Personalized Products
All personalized items are created exactly as details are provided by the customer. Before placing your order, please double-check:
Spelling, punctuation, and capital letters,
Layout and arrangement of names or text.
We are unable to:
Correct spelling or grammar mistakes submitted in your order,
Retouch, enhance, or edit photos provided.
Return & Refund Policy
No returns or refunds for change of mind on personalized items.
If an issue is caused by production or shipping, we will replace or refund promptly.
Requests made after 7 days of delivery are not eligible for replacement or refund.
It is the customer’s responsibility to ensure all submitted details are correct and formatted as desired, in alignment with the chosen sample design.t photos provided
Choosing a selection results in a full page refresh.
